Your privacy matters to us. This policy explains what data Chrilly collects, why we collect it, and how you can control it. We do not sell your personal data to third parties.
Information We Collect
When you use the Chrilly app or website, we may collect the following types of information:
- Account information — name, email address, and password when you register.
- Device information — device type, operating system, app version, and unique device identifiers.
- Usage data — pages viewed, products searched, links clicked, and time spent in the app.
- Transaction data — order history, wishlists, and price alert preferences (we do not store payment card details).
- Location data — approximate country or region to show relevant deals and shipping options (only if you grant permission).
- Communications — messages you send us via support or email forms.
How We Use Your Information
We use the information we collect to:
- Provide, operate, and improve the Chrilly app and services.
- Personalize your shopping experience and surface relevant global deals.
- Send price drop alerts, weekly deal notifications, and service updates (you can opt out at any time).
- Respond to your support requests and inquiries.
- Detect fraud, abuse, or security threats.
- Comply with legal obligations.
We do not use your data for automated decision-making that produces legal or similarly significant effects without your consent.
Sharing Your Data
We do not sell your personal information. We may share your data only in the following limited circumstances:
- Service providers — trusted third parties who help us operate the platform (e.g., cloud hosting, analytics), bound by confidentiality agreements.
- Legal requirements — if required by law, court order, or to protect the rights and safety of Chrilly and its users.
- Business transfers — in the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.
Third-Party Platforms
Chrilly aggregates products from Shein, Temu, and AliExpress. When you click through to any of these platforms to complete a purchase, you leave the Chrilly app and your activity is governed by that platform's own privacy policy.
We encourage you to review the privacy policies of Shein, Temu, and AliExpress before making a purchase. Chrilly is not responsible for the data practices of these third parties.
Cookies & Tracking
Our website (chrilly.app) uses cookies and similar tracking technologies to:
- Keep you signed in across sessions.
- Remember your preferences and settings.
- Measure website performance and traffic patterns.
You can control cookies through your browser settings. Disabling cookies may affect some functionality of the site. Our mobile app uses equivalent device-level identifiers for the same purposes.
Data Retention
We retain your personal data for as long as your account is active or as needed to provide our services. You may request deletion of your account and associated data at any time by contacting us at support@chrilly.app.
Some data may be retained for a limited period after deletion to comply with legal obligations or resolve disputes.
Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access — request a copy of the data we hold about you.
- Correction — ask us to correct inaccurate or incomplete data.
- Deletion — request that we delete your data ("right to be forgotten").
- Portability — receive your data in a structured, machine-readable format.
- Objection — object to certain types of processing, including marketing.
- Opt-out of notifications — unsubscribe from deal alerts and emails at any time via app settings or the unsubscribe link in emails.
To exercise any of these rights, contact us at support@chrilly.app. We will respond within 30 days.
Children's Privacy
Chrilly is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us with personal data, please contact us and we will delete it promptly.
Security
We implement industry-standard security measures including encrypted data transmission (HTTPS/TLS), access controls, and regular security reviews to protect your information.
No system is completely secure. If you believe your account has been compromised, please contact us immediately at support@chrilly.app.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page and, where appropriate, notify you via email or an in-app notification.
Your continued use of Chrilly after any changes constitutes your acceptance of the updated policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please reach out to us:
- Email: support@chrilly.app
- Website: chrilly.app
We are committed to resolving any privacy concerns promptly and transparently.